- How do add-on seat bundles work?
- Once your team outgrows a tier's included seats, you can buy more in bundles of three, always at Basic's per-seat rate ($75/bundle, $25.00/seat) — no matter which tier you're on.
- What are Infrastructure Usage Fees?
- Every Account gets its own dedicated database from day one. The compute, storage, and data transfer it uses are metered and billed separately from your plan fee — including during your free trial. See our Terms of Service for the full billing terms.
- Which providers do I need my own key for?
- Anthropic, Exa, ZeroBounce, and Hunter — the agents use each one to compile strategies, search, verify emails, and find contacts. Firecrawl is different: it's bring-your-own-key from day one, with no shared trial access at all.
- Is there a free allowance during the trial?
- Yes — a shared eProspector key covers each of the four providers above up to a limit during your trial, at no charge. Once you hit a limit (or your trial ends), a run that needs that provider fails — add your own key from Settings, then start a new run.
- About how much will BYOK cost me?
- A rough example, prospecting at a trial-like pace for a full month: around $8.88 total across Anthropic, Exa, ZeroBounce, and Hunter, billed to you directly by each provider. This is informational only, based on public list prices — not an invoice or a guarantee, and it excludes Firecrawl, which is priced entirely by your own account with them.
- Can I change plans later?
- Not self-serve yet — reach out to support@eprospector.com and we'll move you to a different tier. A self-serve upgrade flow is on the roadmap.